Spam - no it isn't

Spam - no it isn't  

  By: Dr Cyril Bernard Lucas on Nov. 7, 2017, 4:37 p.m.

Some messages from AuthorAid come into my junk mailbox labelled as "Spam", when it clearly is not. Fortunately I always check this, but there is always the possibility that some impotant messages. get lost, if this happens frequently and others don't check. What can be done, either by AuthorAid or the recipient to stop this happening?

 

Re: Spam - no it isn't  

  By: Andy Nobes on Nov. 10, 2017, 10:26 a.m.

Dear Dr. Lucas,

Thanks for this feedback, this is useful to know. If you spot any other messages that are sent to your 'spam' folder, please could you forward to us so that we can do an analysis of the email and try to find out why this is happening?

If anybody else is having this problem, please let us know.

Best wishes

Andy

Andy Nobes

Forum Administrator

Re: Spam - no it isn't  

  By: Dr Cyril Bernard Lucas on Nov. 11, 2017, 4:46 p.m.

I have forwarded a recent message.

Bernard